Customers' privacy is our top priority. We have in place the following policies to retain and preserve the confidentiality of all information our customers provide us:
1. A security system, to ensure that your personal information is protected from unauthorised access, use, disclosure or alteration by anyone including our staff.
2. We collect only such personal information that we believe is required to ensure that your purchase of a BMW product is recorded and maintained for warranty purpose, and to obtain your feedback and to ascertain your level of satisfaction with our products, services and dealers and for marketing surveys and customer research etc.
3. The said information will only be used and/or shared by BMW India and its affiliate and/or group companies and business partners.
4. We use your personal information to provide you with better service and products, and with your consent, for marketing surveys and research and to keep you updated with information about us and our products and services and to provide you information about our special offers, from time to time.
5. We will not disclose your personal information to any external organisation unless we have your consent, or are required by law or have previously informed you. Security practices and procedures
We take a number of security measures to maintain the safety of your personal information, which include the use of: physical secure data centres and premises; internal security policies and procedures; defined internal segregation of duties; and electronic access controls such as passwords and encryption technology. Our Information Security Management System follows international standard ISO 27001.”
No Obligation to provide personal informationYou are under no obligation to provide any personal information requested by us and you can withhold any personal information as you may choose, but in such a case we may not be able to provide you with all products and services as this will depend on the kind of information withheld.
You can opt-out at any time online by accessing our unsubscribe form. Please allow up to ten business days to process your request.
Contact UsWe strive to maintain your personal information on our records as accurately and updated as reasonably possible. On request, we will provide you the details on our record, the purpose for which it is used, and to whom has it been disclosed. We will also provide you access to your personal information in our possession, subject to certain exceptions and reasonable costs.
We request you to contact us if the personal information we hold about you is incorrect or to notify us of changes, if any. If you wish to obtain access to your personal information, or to request correction of errors or changes, please contact:
[email protected]BMW India Private Limited (“BMW India”)
Building No. 8, Tower B, 7th Floor,
DLF Cyber City, Phase 2,
Gurgaon -122001 (Haryana)
Tel: 18001022269
DisclaimerThough all efforts are made to ensure that the information on this site is correct and updated, we do not provide any warranty as to its accuracy and/or completeness and do not accept any liability in this regard.